Billie Jean's Jeans Returns Policy

At Billie Jean's Jeans, we want you to be completely satisfied with your denim experience. If for any reason you're not happy with your purchase, we offer a hassle-free returns policy. Please review the details below:

Returns Period

You have 7 days from the date of receiving your order to initiate a return.

Eligibility Criteria

To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached. Any item not in its original condition or showing signs of wear may not be accepted for return.

Initiate a Return

To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team within the 7-day return period via contact form, email at customer-service@billiejeansjeans.com, or call us at [Customer Service Phone Number].

2. Provide Details: Clearly state your order number and the reason for the return. Attach relevant photos if the return is due to a product defect or damage.

3. Wait for Approval: Once your return request is received, our team will review the details and notify you of the approval or rejection of your return.

Return Instructions

If your return is approved, you will be provided with instructions on how to proceed with the return. Please carefully follow these instructions to ensure a smooth return process.

Refund Process

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Final sale items
• Items not in their original condition
• Items beyond the 7-day return period

Contact Us

If you have any questions or concerns regarding our returns policy, feel free to contact us. We're here to assist you in any way we can.